Maxima Associates

Terms and Conditions

These are the terms and conditions on which we supply and deliver training courses to you (Services).

Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide services to you, how you and we may change or end the contract and other important information. If you have questions concerning them, please ask before entering into a contract with me. You can contact us by writing to info@maximaassociates.co.uk

1. Appointment

I am Zarina Naqvi, a chartered management consultant. I will be providing the Services to you.

1. Definitions
2. Course means the training programmes provided by us, which can include, but are not limited to specialist training for the ‘ISO 20700: 2017’ that is accredited by the International Council of Management Consulting Institutes (ICMCI), delivery of a training event or series of events.
3. Course Materials means the learning materials, provided by us in hard, electronic and/or  digital format.
4. Fees means the fees for the Services.
5. Intellectual Property Rights means copyright, patents, know-how, trade secrets, trade marks, trade names, design rights, rights in get-up, rights in goodwill, rights in confidential information, rights to sue for passing off, domain names and all similar rights and, in each case:
6. whether registered or not;
7. including any applications to protect or register such rights;
8. including all renewals and extensions of such rights or applications;
9. whether vested, contingent or future;
10. to which the relevant party is or may be entitled, and
11. in whichever part of the world existing.

1. Services means the provision of the Course and/or the Course Material by us together with such other services as agreed from time to time in writing.
2. Start Date means the date on which the provision of Services commences.
3. Terms means these terms and conditions as amended from time to time.
4. VAT means value added tax under the Value Added Taxes Act 1994 or any other similar sale or fiscal tax applying to the sale of the Services.
5. Business Day means a day other than a Saturday, Sunday or bank or public holiday in England.
6. Ordering Services via Third Party Platforms
7. You may order the Services through a third-party platform (the "Platform"). You acknowledge and agree that the use of the Platform is subject to the terms and conditions of the Platform provider.
8. We shall not be liable for any actions, omissions, or breaches of the Platform provider. You agree to indemnify and hold us harmless from any claims, damages, or losses arising from your use of the Platform.
9. You acknowledge that we may need to share certain information with the Platform provider to facilitate the provision of the Services. You consent to such sharing of information being in accordance with our privacy policy.
10. Fees
11. The Fees for the Services will be notified to you at the time you place an order for them.
12. The Fees are exclusive of:
13. our expenses which shall be charged in addition at our standard rates, and
14. VAT (or equivalent sales tax).
15. You shall pay any applicable VAT on receipt of a valid VAT invoice.
16. Payment via Third Party Platforms
17. You agree to make all payments for the Services through the Platform.
18. You acknowledge and agree that the use of the Platform for payment is subject to the terms and conditions of the Platform.
19. We shall not be liable for any actions, omissions, or breaches of the Platform provider. You agree to indemnify and hold us harmless from any claims, damages, or losses arising from your use of the Platform.
20. You agree to comply with any additional terms and conditions relating to payment services provided through the Platform, as notified by the Platform provider.
21. You acknowledge that we may need to share certain information with the Platform to facilitate the payment process. You consent to such sharing of information being in accordance with our privacy policy.
22. We may, at our discretion, terminate or suspend the provision of Services if you breach any terms and conditions of the Platform.
23. You agree to notify us promptly of any issues or disputes arising from the use of the Platform that may affect the provision of the Services.
24. Cancellations and Refunds
25. You have the right to cancel your registration at any time during the cancellation period without providing any reason.
26. The cancellation period ends 14 days from the day that you receive confirmation of your registration for the Services.
27. To exercise your right to cancel, you must inform us of your decision to cancel the registration through a clear statement made via the Platform designated for this purpose or by email to us at info@maximaassociates.co.uk
28. You do not have a right to cancel your order in respect of Services, once these have been completed, even if the cancellation period is still running.
29. If you cancel 0-14 days before the Service Start Date, a charge of 100% of the Fees will apply.
30. We reserve the right to cancel, curtail or defer Services at any time, in which case we will notify you as soon as possible. If we cancel the Services, we will use our reasonable endeavours to offer you alternative dates or an alternative course provider or a refund of the Fees which you have already paid in relation to the cancelled Services.
31. Any refund of the Fees will be subject to any ticketing fees imposed by the Platform. We will deduct these fees from the total amount to be reimbursed to you.
32. Provision of Services
33. We will provide the Services at the times and places as agreed between us in writing.
34. We reserve the right to select the appropriate trainer for the provision of the Services.
35. You must strictly comply with the following conditions:
36. co-operate with us and promptly provide us with such information, assistance and materials as we may reasonably require from time to time in order to enable or facilitate our compliance with our obligations under these Terms;
37. sign and return the attestation form enclosed with these Terms and Conditions to us at least seven (7) days before the Course Start Date;
38. provide us with written notice of any relevant information to Info@maximaassociates.co.uk including but not limited to allergies, dietary restrictions, or special requirements, at least 14 days before the Course Start Date;
39. comply with all health and safety rules and regulations and any other reasonable security requirements that apply at the premises where Services are provided; and
40. treat all our staff, associates or others with respect.
41. Modifications

Due to our commitment to continuous improvement, we reserve the right to amend, substitute, modify and/or improve the content, format or delivery of any Services and/or Course Materials (in whole or in part) from time to time. Such changes will be made without your prior consent.

1. Assignment

We may assign our rights or sub-contract our obligations under these Terms in whole or in part to a third party at our discretion. You may assign your rights or obligations under these Terms in whole or in part only with our prior written consent.

1. Intellectual Property

 You will not obtain any rights of ownership or other rights (of whatever nature) in the Course Materials or in any copies of it.

1. Disclaimer
2. We expect you to confirm that the Services and/or Course Materials you order will meet your needs. We do not make any guarantee to you that you will obtain a particular result from your purchase and completion of any of the Services and/or Course Materials.
3. All representations, warranties and/or terms not expressly set out in these Terms (whether implied by law, conduct or otherwise) are hereby excluded to the maximum extent permissible by law.
4. Limitation of Liability
5. Neither we nor you exclude or limit liability for:

• any death or personal injury caused by negligence;
• any fraud or fraudulent misrepresentation; or
• any statutory or other liability which cannot be excluded under applicable law.

1. Although we aim to provide the Services to the highest standards of the industry, neither we, nor our employees, consultants or associates accept any liability for: (i) any inaccuracy or misleading information provided in the Services or Course Materials and any reliance by you on any such information, (ii) any loss or corruption of data, (iii) any loss of profit, revenue or goodwill, or (iv) any indirect, special or consequential loss arising from any breach of these Terms.
2. Our total liability arising from or in connection with these Terms and in relation to anything which we may have done or omitted to do in connection with these Terms and the delivery of the Services shall be limited to the Fees received by us for the Services in relation to which a dispute has arisen.
3. Changes to these Terms

We may update or amend these Terms from time to time without notice to you.

1. Force Majeure

If the performance of our obligations under these Terms is prevented, restricted or interfered with by reason of war, threat of or preparation for war, invasion, terrorism, revolution, civil commotion, act of public enemy, blockade, embargo, act of God, riot, sabotage, natural disaster, epidemic, power failure or failure of the Internet, strikes, delay caused by transport disputes, failure to provide a Service caused by a death in the consultant’s family, illness of the consultant, Government edict or regulation then we shall, upon giving written notice to you, be excused from such performance to the extent of such prevention, restriction, or interference, and shall have no liability as a result thereof.

1. Your information

Any personal information that you provide to us will be dealt with in line with our Privacy Policy available here Privacy Policy, which explains what information we collect and hold about you, and how we collect, store, use and share such information. We draw your attention in particular to the section of the policy automatically enrolling you as part of our alumni where we may contact you. You can opt out of the alumni in accordance with the privacy policy.

1. No third party rights

No one other than us or you has any right to enforce any of these terms.

1. Complaints

 If you are unhappy with us or the Services we have provided to you, please contact us at Info@maximaassociates.co.uk

1. Governing law and jurisdiction
2. The laws of England and Wales apply to these terms.
3. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.